Privacy Policy
Effective date: July 13, 2026 | Last updated: July 13, 2026
HEADSTARTT Marketing Inc. (“HEADSTARTT,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly managing the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.headstartt.co, contact us, book a consultation, submit a form, communicate with us by telephone, email, or text message, or use our services.
1. Information We Collect
Depending on how you interact with us, we may collect:
Your name;
Business or organization name and job title;
Email address and telephone or mobile number;
Mailing or business address;
Information submitted through contact, consultation, or booking forms;
Details about your business, website, marketing activities, or requested services;
Appointment and communication history;
Records of consent and communication preferences;
Messages, inquiries, feedback, and customer-support communications;
Billing and transaction information, where applicable; and
Website usage information, including IP address, browser type, device information, referring pages, and interactions with our website.
Please do not submit confidential, financial, medical, or other sensitive information unless we have specifically requested it and provided an appropriate method for doing so.
2. How We Collect Information
We may collect personal information:
Directly from you when you contact us;
When you submit a website or booking form;
When you request a consultation, proposal, or service;
During telephone, email, or SMS communications;
When you enter into an agreement with us;
Automatically through cookies and website analytics;
From service providers acting on our behalf; and
From public business sources where permitted by applicable law.
3. How We Use Personal Information
We may use personal information to:
Respond to inquiries and provide requested information;
Schedule, confirm, and manage consultations or appointments;
Communicate about services requested by you;
Provide customer service and technical support;
Prepare proposals, agreements, reports, and recommendations;
Deliver and manage contracted services;
Maintain customer and business records;
Process transactions and administer accounts;
Improve our website, services, and customer experience;
Protect our systems and prevent fraud or misuse;
Meet legal, regulatory, tax, accounting, and contractual obligations; and
Send marketing communications where we have the consent or other lawful authority required to do so.
We will not use personal information for a new purpose without obtaining additional consent where required by applicable law.
4. Consent and Communication Preferences
We collect, use, and disclose personal information with consent where consent is required by law. Consent may be provided electronically, in writing, verbally, or through another appropriate method, depending on the nature and sensitivity of the information and applicable legal requirements.
You may withdraw consent to optional uses of your information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide certain communications or services.
5. Text Messaging and Mobile Information
If you consent to receive SMS messages from HEADSTARTT Marketing Inc., we may send messages concerning:
Customer inquiries and requested information;
Consultation and appointment confirmations;
Appointment reminders and scheduling updates;
Customer-care and support communications;
Service-related notifications; and
Occasional marketing or promotional information, where separately permitted by your consent.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. You may reply HELP for assistance or contact us using the information at the end of this Privacy Policy.
SMS consent is optional and is not a condition of purchasing or receiving our services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We retain records of SMS consent, including the method, date, time, and source of consent, where reasonably necessary to demonstrate compliance and manage communication preferences.
6. Disclosure to Service Providers
We may use service providers to support legitimate business operations, including website hosting, customer relationship management, telephone and text-message delivery, email delivery, appointment scheduling, cloud storage, collaboration, analytics, payment processing, accounting, security, and technical support.
These providers may process personal information only as needed to provide services to us or as otherwise permitted or required by law. SMS opt-in data and consent will not be provided to third parties or affiliates for their own marketing or promotional purposes.
We may also disclose information where required by law, legal process, court order, regulatory request, or where reasonably necessary to protect our rights, customers, systems, or the public.
7. International Processing
Some service providers may process or store information outside Canada, including in the United States. Personal information processed in another jurisdiction may be accessible to courts, law-enforcement agencies, or regulatory authorities under that jurisdiction’s laws.
We use reasonable contractual, organizational, and technical measures when engaging service providers that process personal information on our behalf.
8. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, analyze usage, measure performance, and improve user experience.
You may adjust your browser settings to block or delete cookies. Some website functions may not operate properly if cookies are disabled. Where required by applicable law, we will request consent before using non-essential cookies.
9. Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, manage customer relationships, maintain appropriate business and consent records, resolve disputes, enforce agreements, and meet legal, tax, accounting, and regulatory requirements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
10. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. However, no website, storage system, email service, or electronic transmission method is completely secure, and we cannot guarantee absolute security.
11. Access and Correction
Subject to applicable law, you may request access to personal information we hold about you, information about how it has been used or disclosed, correction of inaccurate or incomplete information, withdrawal of consent to optional uses, or deletion of information where legally available.
We may need to verify your identity before responding. Certain legal exceptions may limit access or deletion rights.
12. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information, contact us so that we can investigate and take appropriate action.
13. Third-Party Websites
Our website may contain links to websites operated by other organizations. We are not responsible for the privacy practices, security, or content of third-party websites. Review their policies before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated “Last updated” date. If a change materially affects how we use previously collected personal information, we will provide notice or obtain additional consent where required.
15. Contact and Privacy Officer
Questions, complaints, access requests, and privacy concerns may be directed to:
Privacy Officer: HEADSTARTT Marketing Inc.
Address: 6877 Victoria Drive, Vancouver, BC V5P 3Y7, Canada
Email: hello@headstartt.co
Telephone: +1 (778) 513-7980